Shipping
Shipping
Free UK delivery on every Subscribe & Save order and on any one-off order over £35.
How free delivery works
Free UK delivery is sent by Royal Mail 48 (target 2–3 working days) and applies to:
Any one-off order over £35
Every Subscribe & Save order, regardless of value - including your first subscription order
Faster or tracked delivery options
If you need your order sooner - or want full tracking, a signature, or a guaranteed delivery time - you can choose a paid upgrade at checkout:
- Royal Mail Tracked 48 - fully tracked, no signature, 2–3 working days
- Royal Mail Tracked 24 - fully tracked, no signature, next working day
- Royal Mail UK Special Delivery - fully tracked, next working day by 1pm guaranteed
Orders placed before 1pm Monday to Friday (excluding Bank Holidays) are dispatched the same day by your chosen delivery method. Orders placed after 1pm, or on weekends and Bank Holidays, are dispatched the next working day.
Royal Mail's stated delivery times are targets, not guarantees, and we can't control delivery times once the parcel has left us. The only Royal Mail service that comes with a guaranteed delivery time is Special Delivery. That said, the vast majority of orders arrive comfortably inside the target window.
Do you ship internationally?
We ship to UK addresses only - including England, Scotland, Wales, Northern Ireland, the Isle of Man, the Channel Islands, and the Scottish Islands. We don't currently ship to destinations outside the UK.
If something goes wrong
If your order doesn't turn up when it should, gets damaged in transit, or arrives looking like it's had a hard time, contact us. We'll sort it - quickly, and without making you jump through hoops. We've been doing this since 2009 - the goal is always the same: get you what you ordered, in good condition, with as little hassle as possible.
Returns
Need to return something? See our Returns page for instructions and a free return label.